Getting Started FAQs
Yes, Heap’s web and mobile libraries will work just fine if Google Analytics or other third-party services are also installed.…
Yes! Heap supports having multiple projects and environments on the same account. Check out Projects & Environments for examples of…
A session in Heap is a period of activity from a single user in your app or website. It can…
The difference between these is as follows: An initial property is set at the user level and is only based on a…
Heap gets location data by using the geoip2-city database and parsing the IP of the request for the country, region, or city.
You can set this up by using our server-side track API to send events and associated properties into Heap. Once…
WebViews serve web pages through mobile apps. Heap autocapture for WebViews is achieved by installing our web SDK on the…
If you have a single business or project that spans multiple websites, Heap can still track users across those domains.…
Yes! In fact, Heap works especially well for single-page web apps. It provides extra functionality that other analytics tools don’t,…
Heap should work with Cordova on iOS. For iOS, you would need to use a cookie manager. You can create…
We do not currently offer autocapture for Xamarin, though you can still use Heap in Xamarin apps by using our server-side…
If a user visits your website from across two different browsers or devices, then by default, Heap will treat that…
Heap does not currently support autocapture in Accelerated Mobile Pages (AMP) sites. However, as a workaround for manual tracking of…
Heap does not currently support Subresource Integrity (SRI). However, we have a few advanced configurations that you can add to…