Retention
See what users did before doing a specific event
You can use the paths tool in Heap to see what users did before completing a specific event, which can…
See what users did after doing a specific event
Checking out where your users are going after taking certain actions is helpful for deciding what should come next to…
See what time of day your customers are most active
To see what time of day your customers are most active, you can use the graphs module in Heap with…
Analyze new vs. returning users
Because of Heap’s data model, we don’t currently have an accurate way to do analysis on new vs. existing users…