Setting up Heap

Post-Install: Overview

Now that you’ve installed Heap, we’ll automatically begin capturing every user interaction on your site or app in near real-time. This…

Enrich Your Dataset Via APIs

For many customers, the base Heap implementation is enough to quickly get up and running with a comprehensive set of…

Integrate With Your Warehouse & 3rd Party Tools

Integrations Heap’s integrations allow you to enrich your data to answer more complex questions. You can pick and choose from…

Plan Your Data Governance Strategy

Overview By now, you will have enriched your Heap account with additional data. The next step is to decide how…

Establish Naming Conventions

Establishing a categorization scheme and naming convention is essential for keeping your data manageable. It also helps you create a…

Create & Manage Definitions

With your data governance and organizational strategy decided, you’re ready to define events, properties, and segments for your team. Wait,…

Learn Our Data Governance Tools

As your product and team grows and changes over time, so too will your dataset. Our data governance tools allow…

Complete Rollout

Now that your data is set up, it’s time to bring your team in and get started with analysis! Share…

Additional Resource: Getting Started Videos

Overview We’ve put together a series of videos that will get you up to speed with Heap’s features. If you…

Additional Resource: Icon Glossary

Review our icon glossary for a better understanding of what these icons represent and where they can be found in…

Additional Resource: HTML & CSS Best Practices

Overview This guide covers how Heap works with the HTML and CSS on your website, how to create events using…

Additional Resource: Best Practices for Code Changes

Overview Heap allows you to quickly surface and act on product insights, which empowers you to continually iterate on your…