Heap Connect FAQs
We do not currently sync Initial User properties downstream in Heap Connect (ex Initial Marketing Channel, Initial Browser). Please refer…
When updating an event or category name, you may see the following pop-up warning you that the event is synced…
A given event_id across all tables corresponds with a unique event recorded by Heap. That said, the same event_id may…
Primary and foreign key constraints are not applied to the Heap Connect tables because Amazon Redshift does not enforce constraints.
You’re more than welcome to create tables and views that reference our schema, though tables and views created within the…
You can adjust the sync start or anchor time, but not the frequency. If you need more frequent syncs, please…
Sync completion time depends on when the sync starts, so adjusting the start time makes the data available at different…
There are several common reasons why you may see your Redshift queries running slowly. Review this guide for information on…