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Our server status page is here: https://status.heap.io/
If you are experiencing any issues with queries, or delayed data arrival, please check the status page, and if nothing is listed, don’t hesitate to reach out to support@heap.io.
When a status is live, you will also see an orange-yellow bell next to the Talk to Us module in the bottom-right corner of the workspace. Clicking on that will give you in-app access to any message posted. You can also see this bell at the top of our Help Center (where you are now).
We recommend subscribing to Heap status updates via our server status page.