Administration FAQs
Can I share Heap dashboards externally?
Dashboards can only be shared with Heap users associated with your organization’s account. We recommend you invite teammates whom you…
When I delete a team member in Heap, what happens to the charts and definitions they created?
Here’s what happens to a team member’s data after they are deleted in Heap: Shared data: all charts, events, properties,…
How do I check Heap’s server status?
Our server status page is here: https://status.heap.io/ If you are experiencing any issues and nothing is listed on our status…
How do I update the email address associated with my Heap account?
Email addresses cannot be changed on existing Heap accounts. You can easily work around this by inviting your new email…