Home Heap Connect Heap Connect Guide Heap Connect: Sync Frequency

Read in Order

  1. Heap Connect: Overview & Setup
  2. Heap Connect: Data Schema
  3. Heap Connect: Managing Data Syncing
  4. Heap Connect: Table Relationships and Joining with Other Data
  5. Heap Connect: Identity Resolution (S3 only)
  6. Heap Connect: Initial Table Syncs (BigQuery, Redshift, & Snowflake Only)
  7. Heap Connect: Sync Frequency

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Heap Connect: Sync Frequency

This doc is for: Admins Architects

This feature is only available to customers on the Premier plan. To upgrade, contact your Customer Success Manager or sales@heap.io.

By default, all tables will sync on a 24-hour cadence, and you can update some tables to sync more frequently. These are the supported sync cadences:

  • Snowflake, BigQuery, S3, Databricks: every 2 hours
  • Redshift: every 4 hours

To change the sync frequency for a table that is already synced, navigate to Integrations > Directory > your warehouse destination, then click on the synced table. Choose an option under Table Sync Frequency.

Screenshot 2023 10 12 at 9.50.02 AM

To set the sync frequency for a table that is not already syncing, you will need to first toggle it on.

Then, a pop-up will appear where you can configure the table to sync for All Time (since the day Heap was installed) or only starting from a certain date (Date to Now).