Auryc is a best-in-class customer journey analytics platform that offers session replay and voice of the customer. Auryc has distinguished itself from competitors by its strong vision, its commitment to its customers, and the depth of its team’s knowledge.
A combined Heap and Auryc allows us to offer digital builders a new type of analytics platform, one that seamlessly integrates Heap’s quantitative analytics with Auryc’s qualitative session replay and voice of the customer capabilities. The combination creates the most powerful digital insights platform in the world.
With Heap and Auryc, teams get:
- A complete dataset: Automatically capture and enrich every digital interaction from every customer on every page, including every click, swipe, and form submission
- Data science: Our data science layer combs through your data and proactively pinpoints critical moments that deserve attention, including user actions teams haven’t been looking at, so teams can prioritize the most important fixes.
- Qualitative insights: Integrated session replay provides 1-click views of critical portions of the most important user sessions, validating user friction and providing critical insight into customer motivation.
For more details, see our blog post Heap Acquires Auryc: A Qualitative Step Towards a Better Digital World.
Interested in Learning More?
To learn more about Auryc and Heap, request a demo to connect with someone from our Sales team, who can share more about the product and answer any questions.
Need help? Please post in Community or contact us via the Get support page in Heap.