Chart Features

Overview The Explore raw events page provides a birds-eye view of what users most often do on your site or…

Overview Chart templates allow you to easily discover and answer common business questions that you can answer with Heap, such…

Overview Filters in Heap allow you to limit the results of your chart to a specific subset based on user-level…

The group by clause allows you to break down analysis even further by creating up to 4 groupings within charts…

Behavioral properties are nested under the filters module when conducting analysis. You can use them to add granularity to your…

You can use compare users to compare groups of users based on whether they fall into certain segments, behavioral properties,…

Overview Some products have very different active usage other than daily, weekly, or monthly. Heap’s active usage analysis module helps you identify…

Overview Account health analysis allows you to measure feature adoption and engagement per account, which refers to a collection of…

User Segments Analyzing repeat user behavior is crucial for growing your active user base. DAU, WAU, and MAU metrics don’t…

Overview Period over period analysis allows you to compare a recent time period to the same time period in the…

Overview A/B testing is essential to validating that changes to your product will help you achieve your business goals. In…

Overview You can use alerts to set up Slack or email notifications when Heap usage over time or funnel analysis…

Cross-platform analysis allows you to see the full customer journey, including every path across every web and mobile platform, providing…