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An exciting new session replay and heatmap experience is coming to Heap! This upgrade is free for all existing session…

Overview Heap’s session replay privacy and security settings are highly customizable to make sure you don’t capture any sensitive information…

After you’ve enabled session replay, go through the following list to make sure all your Heap settings are configured correctly.…

Sometimes session replays aren’t available right away, or for every single session. Missing a certain replay, or not seeing replays…

Heap obtains a copy of website content via a web crawler that periodically clicks every link on the customer’s site.…

For a high-level overview of what session replay is, see What Is Session Replay & Recording? Session replay can be…