Session Replay Overview
An exciting new session replay and heatmap experience is coming to Heap! This upgrade is free for all existing session…
Once you’ve enabled session replay, you can watch the exact moments where the rage-clicking occurs. This can help you understand…
Click the Copy replay link above the replay player to copy the link to your clipboard. This link will open the…
Overview Heap’s session replay privacy and security settings are highly customizable to make sure you don’t capture any sensitive information…
After you’ve enabled session replay, go through the following list to make sure all your Heap settings are configured correctly.…
For a high-level overview of what session replay is, see What Is Session Replay & Recording? Session replay can be…
The Session replays view is a one-stop shop to browse and watch session replays. You can also launch session replays…
What we capture Session replay captures a copy of your website, as well as the following user/behavioral events: Session replay…
Heap session replays are stored for a period of 30 days by default. To evaluate custom retention options, reach out…
The session replay javascript has been fully tested with the most commonly used web browsers around the world. To avoid…
The vast majority of session replays are visible within 30 minutes of the end of a session, which is triggered…
Session replay defines sessions the same way that we define normal heap sessions.
In addition to the default Heap cookies, session replay sets the following cookies. Cookie Description Persists For _cs_id Stores technical…