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Home Getting Started Account Settings FAQs How do I update the email address associated with my Heap account?
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How do I update the email address associated with my Heap account?

Email addresses cannot be changed on existing Heap accounts. You can easily work around this by inviting your new email address as a new user to the account and then deleting the user associated with your original email address from the account.

Before deleting your old user account, remember to publish personal events, segments, or reports associated with your old email address to the shared space so that they are accessible to all users.

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Last updated February 27, 2023.

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