Charts
Chart your path to valuable insights in Heap with these handy overview guides and FAQs.
Funnel Chart FAQs
- What are the differences between user, account, and session funnels?
- In a funnel, how can I see where the user went instead?
- How can I see the specific people that converted or dropped off in a funnel?
- Why is the count in my funnel different from the count in my usage over time chart?
- Why am I seeing more funnel conversions after applying an event-level filter and a group by?
- Why does effort analysis show 0 interactions between steps when there are top events between those steps?